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Support & Maintenance

Get in touch!

Email: tech@fluidreview.com

For general support, please visit our online help center.

Support Hours

Email Support

  • Weekdays (Mon–Fri)
    6am–10pm Eastern Time
  • Weekends (Sat–Sun)
    10am–8pm Eastern Time

Phone Support

  • Weekdays (Mon–Fri)
    8am–8pm Eastern Time

FluidReview is dedicated to providing the industry leading online application management platform and an amazing experience for applicants, reviewers and administrators. We regularly maintain our software so it has the most important features for our customers and is dead simple to use. However, when you do have questions, rest assured that we have all the support you need to get your questions answered promptly and completely.

Software Maintenance Services

With FluidReview, you get the latest in technology without any additional costs. This includes:

  • Timely software maintenance to ensure your site runs smoothly.
  • Email notifications about scheduled updates.
  • Major software upgrades like new features and interfaces, and background changes to make your site run faster and more efficiently.

Support Services

All FluidReview customers have access to our expert support services. This includes:

  • Timely problem resolution.
  • Email and phone support for administrator.
  • Email support for applicants and reviewers.
  • 24/7 access to our help center that includes: online video tutorials, documentation, and blog posts.

*All times are in Eastern Standard time.

Questions?

If you have any questions about support or maintenance, or if you want to learn more about FluidReview in general, contact us today at sales@fluidreview.com.

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